Getting started is a straightforward process.Start by selecting the package that aligns with your company’s requirements.Following that,fill out the order form and make the payment using our secure online platform.Upon receipt of your order, we will promptly activate your account, making it ready for immediate use. Upon submitting your order,be very vigilant in checking your email inbox, as an automated email will be dispatched to confirm your order and provide you with the precise address to utilize.This ensures a smooth and efficient commencement of the service without any hassle.

A director of a UK company (including partners of LLPs) must furnish an address that will be displayed on public records.This address is used for receiving official legal correspondence from Companies House and HMRC. While your personal residential address can serve this function, it will be visible to the public.

Official government mail encompasses communications received from various key UK governing bodies, which include:

• Companies House

• HM Revenue & Customs (HMRC)

• Akk Related His Majesty Court documents (including Tribunals Services and Sheriff Courts)etc.

• Office for National Statistics (ONS)

• Information Commissioner’s Office (ICO)

• Department of Work & Pensions (DWP)

• Government Gateway

• Intellectual Property Office (IPO)

• Ministry of Justice

• The Pensions Regulator (TPR)

• The Insolvency Service

• UK Border Agency

As a standard practice, your official correspondence will undergo scanning and be sent to you via email on a daily basis.There are no fees associated with the scanning, emailing,or forwarding of your company’s official mail to you.Simply communicate your preferred mail forwarding method through your admin panel, and we will adhere to your specified instructions.

In the event that you require a physical copy of a letter that has been scanned,kindly inform us within a two-week timeframe from the date of upload through your client portal.We will ensure that the hardcopy is promptly sent to your designated mailing address.This package does not cover general business mail and packages you must add mail forwarding plan for this services.

To update your company’s registered office address,you have two options. You can either submit form AD01 (for companies) or form LLAD01 (for LLPs) through postal mail.Alternatively, you can utilise the Companies House WebFiling platform to effect the change electronically.It’s essential to notify Companies House about the change within a span of 14 days from the date the alteration occurs.

Should you prefer to delegate this task to us,we offer a service to facilitate the change for a fee of £12 + VAT.This service can conveniently be requested through your account with us.

To fulfil Anti-Money Laundering (AML) regulations and meet ‘Know Your Customer’ criteria,the account holder is obligated to furnish proof of identification.This can include documents like a passport, driving licence photocard,government-issued ID card, HM Forces ID card,valid student card, employment ID card,or disabled driver blue badge.

Additionally, proof of address documentation,such as a utility bill,bank statement, mortgage statement,or HMRC Notice of Coding is also required. These identification and address verification documents need to be submitted within a seven-day timeframe. After completing your order, you will receive guidance on where to upload your ID documents.This process is vital to ensure compliance with regulatory standards.

No,there is no automatic renewal for our services.Instead,we initiate the process by sending a renewal email approximately a month prior to the annual renewal date.If necessary, we’ll also send subsequent reminders if no action has been taken to renew the contract.Your engagement and decision to renew will always be under your control.

Regrettably, our virtual office addresses are not eligible for inclusion in a ‘Google My Business’ profile on Google.However,it’s worth noting that some smaller online business directories might permit the use of our addresses.